Privacy Policy
This Privacy Policy describes how Mystical Texts LLC collects, uses, and protects information when you use Mystical Messages. By using our service you agree to the practices described here.
1. Information We Collect
We collect the email address and phone number you provide during account setup, along with child profile information (name and age) you choose to enter. We also collect usage data such as messages sent and subscription status. We do not collect data directly from children.
2. How We Use Your Information
Your phone number is used solely to deliver SMS messages from fictional characters that you initiate. Your email is used for account authentication and service communications. Child profile information is used only to personalise message content at your direction.
3. SMS Messaging
By providing your phone number and checking the consent box during signup, you agree to receive recurring automated text messages from Mystical Messages. Message and data rates may apply. Message frequency varies based on your usage. You may opt out at any time by replying STOP to any message or canceling your account. Reply HELP for help.
4. Message Screening & Content Policy
All messages composed through Mystical Messages are subject to automated and manual review to ensure they are appropriate for a family audience. Messages that contain content deemed inappropriate, harmful, or unsuitable for children will be flagged. Flagged accounts are subject to suspension pending review, and repeated or serious violations may result in permanent loss of access to Mystical Messages and all associated services.
5. Data Sharing
We do not sell or share your personal information with third parties for marketing purposes. We share data only as necessary to operate the service — including Twilio (SMS delivery), Stripe (payment processing), and Supabase (database and authentication) — all of whom are bound by their own privacy policies.
6. Data Retention
Your data is retained for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at hello@mysticaltexts.com.
7. Security
We use industry-standard security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Mystical Messages is intended for use by adults (18+) on behalf of their children. We do not knowingly collect personal information directly from children under 13.
9. Contact
Questions about this policy? Reach us at:
Mystical Texts LLC
hello@mysticaltexts.com
mysticaltexts.com