Please read these Terms of Service carefully before using Mystical Messages. By creating an account or using our service, you agree to be bound by these terms.
1. About the Service
Mystical Messages ("we," "our," or "us") is a subscription-based digital service that allows parents and guardians ("Users") to create and send personalized SMS text messages to their children that appear to come from fictional magical characters such as Santa Claus, the Tooth Fairy, the Easter Bunny, and others.
Mystical Messages is intended purely for entertainment and family bonding purposes. All characters and messages are fictional. We do not represent that any of these characters are real.
2. Eligibility & Child Safety Requirements
๐ก๏ธ Child Safety Policy โ These requirements are strictly enforced:
Mystical Messages exists to help parents and guardians create magical moments for children.
The safety and privacy of minors is our highest priority. All of the following requirements
are non-negotiable conditions of using this service.
You must be at least 18 years old to create an account and use this service. By registering, you confirm that:
- You are at least 18 years of age
- You are the parent or legal guardian of the child(ren) for whom magical experiences are being created
- The phone number registered on your account belongs to you โ an adult 18 years of age or older. You must never register a minor's phone number as the account phone number
- You understand that all SMS messages are delivered exclusively to your (adult) registered phone number โ never to a child's phone or device
- You are legally capable of entering into a binding contract
- You reside in the United States or another jurisdiction where the service is available
Adult Supervision Requirement: You agree to maintain active adult supervision over all messages sent through your account. You understand and accept that:
- No message may be sent without an adult-authored and adult-reviewed script. Our platform technically enforces this requirement
- Magical characters on this platform do not "auto-reply" to children. Every message is one that you, the adult, have written, reviewed, and chosen to send
- You are solely responsible for determining the appropriateness, timing, and content of all messages you create
- You will not allow minors to access, operate, or control your Mystical Messages account
- You will keep your account credentials confidential and not share them with the child(ren) using the magical experience
3. Account Registration
To use Mystical Messages, you must create an account by providing your name, email address, phone number, and a secure password. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activity that occurs under your account
We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.
4. Subscriptions & Payments
Mystical Messages offers the following paid plans:
- Trial ($0.99): One-time payment for a single message. No automatic renewal.
- Basic ($4.99/month): Access to 1 character, limited templates, basic scheduling.
- Standard ($9.99/month): All 3 characters, full template library, message history.
- Premium ($14.99/month): All features including custom characters and unlimited scripts.
All subscription fees are billed in US dollars and charged on a monthly basis. Payments are processed securely by Stripe. By providing payment information, you authorize us to charge your payment method for the applicable subscription fee.
Subscriptions automatically renew each month unless cancelled before the renewal date. You will receive the same service and be charged the same price until you cancel or we notify you of a price change.
5. Refunds & Cancellations
Cancellation: You may cancel your subscription at any time from your account Settings page. Upon cancellation, your subscription will remain active until the end of the current billing period. You will not be charged for the following billing period.
Refunds: Due to the digital nature of our service, all sales are generally final. However, we will consider refund requests on a case-by-case basis in the following circumstances:
- Technical issues prevented you from accessing the service
- You were charged in error
- You cancelled within 48 hours of your initial subscription purchase and have not used the service
The $0.99 trial payment is non-refundable once a message has been sent.
To request a refund, contact us at support@mysticalmessages.com with your account email and a description of the issue.
6. Acceptable Use
You agree to use Mystical Messages only for lawful, family-friendly purposes. You must not:
- Send messages to any phone number without the consent of the account holder
- Use the service to harass, threaten, or harm any individual
- Send messages containing illegal, obscene, hateful, or offensive content
- Impersonate any real person or organization (other than the fictional characters provided)
- Attempt to reverse-engineer, copy, or replicate the service
- Use automated tools to access or scrape the service
- Share your account credentials with others
- Use the service for any commercial purpose without our written consent
Violations of this section may result in immediate account termination without refund.
7. Content & Messages
You are solely responsible for any custom messages you create and send through the service. By sending a message, you represent that:
- The content is appropriate for the intended child recipient
- The content does not violate any applicable laws
- You have the right to send the content
We reserve the right to review, remove, or refuse to send any content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.
8. SMS, Communications & Adult Phone Requirement
๐ฑ Critical Requirement: Adult Phone Numbers Only
The phone number registered to your Mystical Messages account must be a number belonging
to an adult who is 18 years of age or older. All SMS messages sent through this platform
are delivered exclusively to this registered adult phone number. We never transmit messages
to a minor's phone number or device.
By using Mystical Messages, you agree to the following SMS terms:
- You consent to receive SMS messages through our platform to your registered adult phone number
- The phone number on your account must belong to you โ an adult 18 years or older. You must not register a minor's phone number
- All messages are delivered to your registered account phone number. No messages are sent to any child's phone or device
- Standard message and data rates may apply depending on your mobile carrier
- You understand that message delivery is subject to carrier availability and is not guaranteed
- You will not attempt to redirect, forward, or re-route messages to a minor's phone without the minor being in your direct presence and supervision
We use Twilio to deliver SMS messages. Message delivery is subject to carrier availability and is not guaranteed. We are not responsible for undelivered messages due to carrier issues beyond our control.
Email Communications: By creating an account, you consent to receive transactional emails from us regarding your account, subscription, message confirmations, and service updates. Confirmation emails use intentionally subtle language so that children who may glimpse a parent's email cannot determine the nature of the service. You may opt out of non-transactional emails at any time.
SMS Opt-Out: Reply STOP to any SMS to unsubscribe from future messages. Reply HELP for support contact information. Opt-outs are processed within 24 hours.
9. Privacy
Your use of Mystical Messages is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection and use practices.
10. Intellectual Property
All content, features, and functionality of Mystical Messages โ including but not limited to the software, design, text, graphics, logos, message templates, and character concepts โ are owned by Mystical Messages and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the service for personal, non-commercial purposes in accordance with these Terms. You may not reproduce, modify, distribute, or create derivative works without our express written permission.
The fictional characters used in this service (Santa Claus, Tooth Fairy, Easter Bunny) are part of widely recognized public domain folklore and are not trademarked by us.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
- The service will be uninterrupted, timely, secure, or error-free
- SMS messages will be delivered to the intended recipient
- Any errors in the service will be corrected
Mystical Messages is an entertainment service. We make no claims regarding the emotional or psychological effects of the service on children.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MYSTICAL MESSAGES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
13. Termination
You may terminate your account at any time by contacting us or using the account deletion option in Settings.
We may suspend or terminate your account immediately, without prior notice, if you:
- Violate these Terms of Service
- Fail to pay applicable subscription fees
- Engage in fraudulent or illegal activity
- Use the service in a way that harms others
Upon termination, your right to use the service will immediately cease. We may retain certain data as required by law or for legitimate business purposes.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Mystical Messages operates, without regard to conflict of law provisions.
Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.
15. Changes to Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by:
- Updating the "Last updated" date at the top of this page
- Sending an email notification to your registered email address
- Displaying a notice within the app
Your continued use of the service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the service and cancel your subscription.